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Privacy Policy – DL Cleaning Services

Privacy Policy – DL Cleaning Services

Effective Date: 29/03/2000
Business Name: DL Cleaning Services
Contact Email: dlcleaningservices1@outlook.com
Telephone: 07376564679 / 07931371382
Website: www.dlcleaningservices.co.uk

1. Introduction

DL Cleaning Services (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following personal data:

  • Full name

  • Address (for service delivery)

  • Email address

  • Telephone number

  • Payment details (where applicable)

  • Details about the services you request

  • Any communications between you and us

We may also collect website usage data through cookies (if applicable).

3. How We Use Your Information

We use your personal data to:

  • Provide and manage our cleaning services

  • Respond to enquiries and provide quotes

  • Process payments and issue invoices

  • Communicate regarding bookings or services

  • Improve our services and customer experience

  • Comply with legal obligations

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual obligation – to deliver agreed services

  • Legitimate interests – to operate and improve our business

  • Legal compliance – to meet legal and regulatory requirements

  • Consent – where required (e.g. marketing communications)

5. Data Sharing

We do not sell or rent your personal data. We may share your data with:

  • Payment processors

  • Accountants or professional advisors

  • IT and website service providers

  • Legal or regulatory authorities where required

All third parties are required to respect the security of your personal data.

6. Data Storage & Security

We take appropriate measures to protect your data from unauthorised access, loss, or misuse. Your information is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy.

7. Data Retention

We retain personal data only for as long as necessary, including:

  • For the duration of our business relationship

  • To comply with legal, tax, or accounting requirements

  • To resolve disputes or enforce agreements

8. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing or restrict use

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Cookies (If Applicable)

Our website may use cookies to enhance user experience and analyse website traffic. You can control cookie settings through your browser.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of external sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

DL Cleaning Services
Email: dlcleaningservices1@outlook.com
Phone: 07376564679 / 07931371382

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