Accessibility Policy – DL Cleaning Services

Effective Date: 29/3/2000
Business Name: DL Cleaning Services
Website: www.dlcleaningservices.co.uk
Contact Email: dlcleaningservices1@outlook.com
Telephone: 07376564679 / 07931371382

1. Our Commitment to Accessibility

DL Cleaning Services is committed to ensuring digital accessibility for all users, including people with disabilities. We strive to make our website accessible, user-friendly, and inclusive for everyone, regardless of ability or technology.

We are continuously working to improve the accessibility and usability of our website in line with recognised standards and best practices.

2. Accessibility Standards

We aim to ensure our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standard. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, hearing, cognitive, and motor impairments.

3. Measures We Take

To support accessibility, DL Cleaning Services aims to:

• Use clear, simple language across all pages

• Maintain consistent navigation and structure

• Ensure sufficient colour contrast for readability

• Provide alternative text for images where appropriate

• Make the website navigable via keyboard

• Ensure compatibility with screen readers and assistive technologies

• Regularly review and improve website accessibility

4. Ongoing Improvements

We recognise that accessibility is an ongoing process. We are actively working to identify and fix any accessibility barriers and improve the overall user experience.

If you encounter any issues, we take feedback seriously and will aim to resolve problems promptly.

5. Third-Party Content

Some areas of our website may include third-party content or links. While we aim to ensure accessibility across all areas, we cannot guarantee the accessibility of third-party websites or services.

6. Reporting Accessibility Issues

If you experience any difficulty accessing our website or have suggestions on how we can improve accessibility, please contact us:

DL Cleaning Services
Email: dlcleaningservices1@outlook.com
Phone: 07376564679 / 07931371382

We aim to respond to accessibility feedback within a reasonable timeframe and will do our best to provide the information you need in an accessible format.

7. Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may contact the Equality Advisory and Support Service (EASS) for further advice and support.

8. Policy Updates

This Accessibility Policy may be updated periodically to reflect improvements or changes to our website and services. Please check this page regularly for updates.

DL Cleaning Services is committed to providing an inclusive experience for all users.